FAQs

If you have any questions, click the chat icon in the bottom‑right corner to get instant support. You can also scroll down to find answers to our most common FAQs.
FAQ Sections
Getting Started (Need To Know Before Signing Up)
Managing Your Entry (Changes, Withdrawals & Transfers)
General Information (Other Details & FAQs)
Most Common Queries
Race packs usually arrive at least 7 days before the event but may arrive as late as the day before. If you pack has still not arrived by event weekend, please visit the Event Information Tent located in the Event Village. Provide your name and date of birth, and the team will carry out a data check and issue a new race number. More information about lost race packs can be found here.
All overseas entrants will need to collect their race pack the morning of the event from the Event Information tent.
You are entitled to a refund within 14 days of signing up (cooling-off period). After this period, refunds and deferrals are not available. You may gift/transfer your 2026 place to a friend up until 13 April @ 4pm. The 2027 deadline will be updated in due course. More details on gifting your entry can be found here.
Note: The cooling-off period does not apply during the final two weeks before entries close (on 19 April 2026), as race pack production will already be underway.
Important: Unofficial number swapping is strictly prohibited. It can cause issues for medical teams and results services. Anyone found swapping their race number will be:
- Disqualified
- Reported to British Athletics
- Issued with a formal ban from all future Run4Wales events
Changes to your entry can be made by logging into your account at Let’s Do This using your booking ID. You can edit your registration information until our 2026 transfer deadline: Monday 19 April @ 4pm. More details here. The 2027 deadline will be updated in due course.
Once the transfer deadline has passed, all information is sent to a third-party timing company and can not be updated. Exceptions are only made for changes to emergency contact information.
Getting Started (Need To Know Before Sign Up)
The event will take place on Sunday 17 May 2026. All races will start and finish on Friars Road, Whitmore Bay, Barry Island. The Event Village is located on the Promenade Gardens on Whitmore Bay.
Key timings are:
- Event Information Open – 7:00AM
- Event Village Open – 7:30AM
- 10K – 10AM
- Toddler Dash – 12:15PM
- Future Challengers- 12:30PM
- Fun Run – 13:00PM
Age Requirements:
- 10K – 15 years of age or older on the day of the event.
- Junior Races – Under 8s must be accompanied by a paying adult in the Fun Run. Toddler Dash participants must be supervised by an adult and Future Challengers race entrants must be aged 8 or older.
- General Entry is for runners not registered with an athletics club and not running on behalf of a charity (ticket titles include General Entry, Early Bird Entry)
- Affiliated Entry is for runners registered with UKA athletics club – you must provide a valid membership number during registration.
- Bundle Entry offers are available for those registering for the Barry Island 10K and other races in the R4W 10K Series. A limited number are available on a first-come, first-serve basis.
- Charity Entry is for those registering through one of our charity partners when pledging to meet a fundraising target. Click here to see our list of charities.
- Business Challenge is an entry offer for corporate teams. Click here for more info.
Click here to visit the registration page.
- 10K – 2 hours
- Junior races – not cut off times
For everyone’s safety and to allow the town to reopen, roads begin to reopen after the 10K cut off time. A sweep team will support and collect anyone who has not made the cut off time. You’re welcome to walk sections, but we encourage running as much as you comfortably can to stay ahead of the cut-off.
For a full price breakdown or to get signed up, click here to visit our registration page, then select your distance.
General entries for the 2026 race close on 19 April at midnight, or when they sell out, whichever comes first. Those who have obtained a space via a charity, business challenge package or sponsor must register ahead of the registration deadline or they will be unable to participate in the event.
If you have already secured an entry you can use it to run for any charity of your choice, the charity does not have to be listed on our associated charities page for you to fundraise. Please contact your chosen charity direct to obtain sponsor forms and support. If you do not yet have a space, browse our list of official charities to see who have spaces available – often available at a discounted rate in return pledging to fundraise.
If you have an entry through one of our associated charities but wish to run for a different charity, please email barryisland10K@run4wales.org to withdraw your original place. You must also inform the original charity that you will no longer be running on their behalf. We recommend confirming a place with your new charity before cancelling your existing entry.
Next Steps (Once You’re In)
You will receive a confirmation email shortly after signing up. If this did not happen, please contact us or login to Let’s Do This to check your booking.
Participants with confirmed registrations will be sent a race pack by post which includes:
- Important race information
- Your race number with timing chip
Race packs usually arrive around 7 days before the race but may arrive as late as the day before. They are sent out in batches, so do not panic if yours has not arrived, and in the meantime – check out the ‘race day info‘ page of the website for detailed information / event instructions. Click here for advice on next steps if your pack does not arrive ahead of the race.
Overseas entrants: Race packs will not be posted. You must collect your pack from the Event Village on race morning.
Changes to your entry can be made by logging into your account at Let’s Do This where you can edit your booking until our transfer deadline which for 2026 is Monday 13 April @ 4pm.
Race packs usually arrive around 7 days before the race but may arrive as late as the day before. They are sent out in batches, so do not panic if yours has not arrived, and in the meantime – check out the ‘race day info‘ page of the website for detailed information / event instructions.
If your pack has still not arrived by event weekend, please visit the Event Information Tent located in the Event Village from 7:30am. Provide your name, booking ID (found on your confirmation email) and date of birth, and the team will carry out a data check and issue a new race number. More information about lost race packs can be found here.
Finisher t-shirts will be given out on completion of the race (marathon, half and 10K only). T-shirts are only offered to those who complete the race (so you cannot collect one if you have entered but are not planning on completing the race). A medal will also be given out separately.
You can update your t‑shirt size up until the transfer and booking edits deadline (13 April at 4pm for the 2026 event) via the ‘manage booking‘ tab on Let’s Do This. After this deadline, no further changes are possible, and collecting a different size at the finish line is not allowed. The size you selected will be printed on your race bib. The 2027 deadline will be updated in due course.
If you chose to opt out of receiving a t‑shirt, this cannot be reversed. The fulfilment cost for your shirt is donated directly to the Climate Action Fund, so a t‑shirt will not be available for collection on race day.
Please note: taking a different size – or taking a t‑shirt when you opted out may prevent other participants who ordered a shirt from receiving the correct size or a shirt at all.
Managing Your Entry (Changes, Gifting, Withdrawal)
Changes to your entry can be made by logging into your account at Let’s Do This using your booking ID. You can edit your registration information until our 2026 transfer deadline on 13 April @ 4pm. The 2027 deadline will be updated in due course.
Once the transfer deadline has passed, all information is sent to a third-party timing company and can not be updated. Exceptions are only made for changes to emergency contact information.
You can withdraw from the race, but full refunds are only available within two weeks of payment (minus the Let’s Do This booking fee). Beyond this two week cooling off period, refunds cannot be offered (including for cases of illness or injury, military deployment or shift pattern changes) unless you purchased the Refund Protect insurance. If you purchased this, you can submit a refund claim here.
Runners who fall pregnant or are post-partum, may cancel their space in the race up until the 2026 transfer deadline (13 April @ 4pm) (beyond this point, their race pack will have been produced and cost of entry incurred). They will receive a refund via credit balance, which can be used against the cost of any Run 4 Wales event for a period of 2 years. They must provide a doctors note or MATB1 form.
To withdraw, email barryisland10K@run4wales.org with WITHDRAWAL in the subject line. Withdrawals cannot be made by phone. After the two-week period, entry fees are non-refundable, though you may still withdraw at any time.
You are entitled to a refund within 14 days of signing up (cooling-off period). After this period, refunds and deferrals are not available.
You may transfer your place to a friend up until the 2026 transfer deadline of 13 April @ 4pm. More details on gifting your entry can be found here.
Note: The cooling-off period does not apply during the final two weeks before entries close, as race pack production will already be underway.
Important: Unofficial number swapping is strictly prohibited. It can cause issues for medical teams and results services. Anyone found swapping their race number will be:
- Disqualified
- Reported to UK / Welsh Athletics
- Issued with a formal ban from all future Run4Wales events
Entries cannot be deferred to the following year nor to any other event – but 2026 spaces can be transferred (gifted) to another runner. until the 13 April @ 4pm transfer deadline. Details can be found here.
You are able to accept an official transfer (gifted place) from another runner if managed via Let’s Do This and within the transfer window (gifting deadline for 2026 is 13 April @ 4pm). Find out more here.
- Do not swap your race bib outside the official transfer service.
- Swapping bibs can endanger safety, invalidate insurance, and prevent emergency contact notifications
- Offenders will be disqualified, reported to UK Athletics, and banned from future R4W events
- Monitoring includes finish line cameras, social media checks, and spot checks at pen entry points.
Once we are sold out, the event is at capacity. We do not operate a waiting list and the spaces of those dropping out of the race are not placed on sale again. Those that hold entries but can no longer attend have the option to officially transfer their place to a nominated individual, up until the transfer deadline. Once general entries are sold out, some alternative options may remain including running for charity or entering via the Business Challenge.
General (Race Day & Other Details)
Yes, each runner will be able to store a small rucksack sized bag in our baggage/bag drop facility. The bag storage facilities in the Event Village on the Promenade Gardens (location here).
No dogs, pushchairs, skateboards, Nordic sticks, rollerblades, hand cycles, unauthorised bikes, or other wheeled devices are allowed, except hand-propelled wheelchairs. Bulky items or fancy dress must be approved by the race director if they could slow you beyond your race cut off time or obstruct other participants. Contact barryisland10K@run4wales.org to enquire. You’ll find more details on disability and accessibility here.
Dogs are permitted to spectate and attend areas like the event village.
A number of official car parks will be in operation for the Barry Island 10K. You will need to be parked by 09:00 am at the latest to avoid road closures. Car parks will be open from 07:00am.
Runners are encouraged to pre-book their parking for a stress free experience on race day to ensure they secure a space. Parking is available to pre-book, but with limited capacity – early booking is encouraged with spaces due to sell-out prior to race day.
Click here for more information or to check whether spaces are still available.
Please be aware that thousands of people will be aiming for the start of the race at the same time as you. Please allow plenty of time to arrive in time for the start of your race and plan your travel and parking beforehand. Click here for details on travel options including train, car, bus, bike and plane. We encourage sustainable transport – please consider your carbon footprint and explore travel options such as walking, cycling or car sharing where possible. There will be a free bike park, available to runners and spectators near the Event Village.
We are delighted to announce that we have worked with Transport for Wales to secure a number of additional services before 10am, that will arrive to Barry Island in time for the event. Please note that the race is located close to Barry Island station (Barry Town Station is a 23-minute walk from the start-line). Click here for more information or to book.
The background colour of your bib indicates the colour of your dedicated starting pen, where you must assemble at the start of the race. Please see the venue map in your race day guide or on the race day info page of the website.
Please note that on the day it is possible to move back into a later start pen if you would like to start at a slower pace vs your predicted finish time. If you think you will run faster than predicted, arrive early and head to the front of your assigned start pen (you will not be able to move forward for health and safety/capacity reasons).
Pens are allocated based on the predicted time you submitted when entering. Each pen has a set capacity, with the quickest runners in the earliest pens. The predicted times per pen differ each year, depending on how many people have entered and with what predicted finish time. For 2026, the pen allocations are as follows:
Club White (sub 43 mins), White (sub 50 mins), Green (sub 60 mins), Yellow (61 mins+).
Please note: You may move back to a later pen if you prefer a slower start. If you plan to run faster than predicted, arrive early and start at the front of your assigned pen (moving forward to earlier pens is not permitted for safety and capacity reasons).
Yes! Fancy dress is encouraged and adds to the fun for everyone. If your costume is bulky or might slow you beyond the cut-off time or obstruct others, please get it approved by the race director. You can do this by completing the following short form.
Use our live tracker to follow live results, track participants around the route and view leaderboards. The tracker is available via the official Run 4 Wales app or the event website. Click here to download. Please note that participant names will not appear on the tracker until the morning of the race, so do not panic if you do not appear on the app before this.
Yes, there are portaloo and disabled entry toilets after the 5K water station in Romilly Park. You’ll find a large number of toilets in the event village near the start/finish lines, too.
We are happy for blind or visually impaired runners to take part and offer complimentary entry and high-viz bibs for guide runners, should you need one. If so, please contact maria.waldron@run4wales.org. Find out more on our disability and accessibility entry page by clicking here. The page explains how we support disabled participants and accessibility needs, covering entry options, facilities, and available support.
Yes, there will be pacers at the following target times:
40, 45, 50, 55, 60, 65, 70, 75 and 80 minutes.
There will be a water station at the 5K point in Romilly Park and water will be provided at the finish line.
- Race pack including spectator guide, race number and timing chip
- Fully closed road and marshaled, city centre route
- Course entertainment and live music
- An epic finishers medal to commemorate your achievement
- Optional technical finishers tee or Climate Action Fund donation
- Training advice and tips plus access to a free trial of the Coopah app
- Access to event village, toilets and water station on route
- Live tracking via the Run 4 Wales app and finish time SMS
- Finish time pacers in every start wave
For those collecting a finishers tee on the day please note that we cannot guarantee that your preferred size will be available, although our order is based upon the responses collected at registration. Please collect the size you ordered upon finishing, even if you have changed your mind to ensure everyone receives the size they requested.
R4W finisher t-shirts are available in sizes from XS to 3XS and are unisex fit. If you’re not sure which size to select when registering, click here to see our size guide.
Entry includes a finishers t-shirt, to be collected at the finish line. If you don’t want or need one, you have the option to help us tackle t-shirt waste by turning yours down and opting to donate the fulfilment cost to our Climate Action Fund, which exclusively supports sustainable development projects and green initiatives. Since 2022, over £47,000 has been raised and awarded to projects including Keep Wales Tidy, Tir Natur, Size of Wlaes, Stump Up For Trees, The Initiative For Nature Conservation Cymru, Canolfan Waunfawr, Project Seagress and The Railway Gardens Project.
You can view and download the road closure map, along with full details of all closures, by clicking here.
If you are a resident or business affected by the closures and have any questions about the event or how it may impact you, please email barryisland10K@run4wales.org or call 02921 660 790.
Yes. Photographers will be positioned around the course, though we can’t guarantee everyone will be captured. After the race, photo links will be emailed to all finishers, and images will be available to purchase from Marathon Photos.
Please contact the team on barryisland10K@run4wales.org to arrange opt-ing out of receiving photos, or for your photos being publicly searchable via Marathon Photos.
Our unisex finishers tees come in sizes XS to 3XL. Please check our size guide before choosing. There is also an option to
Note: Please collect a t-shirt in the size you selected during registration. Taking a different size affects stock for other participants and creates difficulties for volunteers. You cannot change your mind on the day if you opt-ed out of a t-shirt at registration.
Thank you for your interest! We would love to have you join our fantastic team of Extra Milers! Volunteering is a great way to support an event that supports so many great causes and if you’re a student gain valuable experience for your CV. Our volunteers are essential to delivering an exceptional experience for participants and spectators. To find out more about how to get involved please email volunteers@run4wales.org.
The race day info page is packed full of important instructions. Keep an eye on the event social media (Instagram & Facebook) and latest news pages for updates too.
If you have any questions that have not been answered on the FAQ page, please contact the team at barryisland10K@run4wales.org.
Let’s Do This provide our registration system, where a booking/admin fee is charged on top of the ticket price. This is standard across the ticketing industry, is clearly itemised at checkout and the fee is non-refundable.
Decide on a meeting point in advance, so you can easily find your loved one after the race, such as near the event village, bag drop facility or at a cafe or restaurant. You’ll find a venue map on the race day info page of the website.
Avoid using headphones whilst running in organised events to limit the risk of injury to yourself and other participants. The organiser cannot be held responsible for incidents caused as a result of the use of headphones which inhibit the communication of important warnings or information from emergency services or course marshals. Bone conducting headphones are better but we would still prefer for participants to be aware of their surroundings (and taking in the atmosphere!)
Post Race Queries
Official results will be updated on our results page, here.
Need to update your age or category, fix a name spelling, or add a missing club to your results? If your chip didn’t record or your time looks incorrect, let us know and we’ll review it. Click here to share more details so we can get you sorted!
Didn’t receive your t-shirt, missing a medal or have an issue with your finisher items? Click here to share details and we’ll be in touch as soon as possible.
Please complete this form, we may be able to help (subject to availability).
An iTAB is a personalized, engraved plate or tag designed to fit onto the back of your race medal, displaying runner’s name and finish time. These are posted to all participants (UK and international) in the days after the race. Please note – no medal engraving is offered at the event site.
iTabs can be purchased whilst signing up for the race, or post-event via the R4W Shop.
If your query isn’t related to your results or finisher items, please complete this short form to share details – we really appreciate your feedback. Please note this form is only for post-race issues.